15 Aug 2023 | Lisa
Response from Vistaprint Customer Care Team:
Thank you for taking the time to write an assessment. We're sorry to hear that the backpacks' fabric quality didn't meet your standards. We appreciate constructive criticism as it helps us tremendously in our dedication to continuous improvement, and we'll relay your remarks to the appropriate people. In an effort to make it up to you, we've looked into your account and sent you a follow-up email describing our actions.